Refund policy

30-Day Return & Refund Policy

At Nestren Home, we want you to be satisfied with your purchase. You may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return, your item must be in the same condition in which you received it, with all included accessories and original packaging when reasonably possible. Proof of purchase may be required.

Starting a Return

Please contact Nestren Home before sending any item back. If your return is approved, we will provide instructions on where and how to return your order.

Items returned without first requesting a return may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your product arrives damaged, defective, or you receive the wrong item, contact us as soon as possible with your order number and photos of the issue so we can evaluate it and provide an appropriate resolution.

Return Shipping

For returns due to a change of mind or other reasons not caused by an error or defect, customers may be responsible for return shipping costs. If an item arrives damaged, defective, or incorrect, Nestren Home will provide an appropriate resolution at no additional cost to the customer.

Refunds

Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to the original payment method. Your bank or card provider may require additional time to process and post the refund.

Cancellations

Orders may begin processing shortly after they are placed. If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee cancellation after an order has entered processing or shipped.

For return or refund questions, please contact Nestren Home through the contact information provided on our website.