Shipping policy
SHIPPING POLICY
At Nestren Home, we aim to make shipping simple and transparent.
Order Processing
Orders typically require 1–3 business days for processing before shipment. Processing times may be longer during holidays, periods of high order volume, or other unforeseen circumstances.
U.S. Shipping
Nestren Home currently offers free standard shipping on U.S. orders.
Estimated Delivery
After an order has been processed and shipped, estimated transit time is approximately 5–10 business days.
Delivery estimates are not guarantees. Carrier delays, weather, holidays, incorrect shipping information, customs processing, or other circumstances outside our reasonable control may affect delivery.
Order Tracking
When tracking information becomes available, customers will receive shipping or tracking information using the contact information provided during checkout. Tracking information may take some time to update after shipment.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged or incorrect, or you believe your shipment has been lost, please contact us with your order number and relevant details so we can investigate and determine an appropriate resolution.
Questions
For questions regarding your shipment, contact:
Nestren Home
Email: nicwatson206@gmail.com